All orders are dispatched from our Sydney studio within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has shipped.

We currently offer standard shipping only. Orders are usually delivered within 2–6 business days, depending on your location. For regional and remote areas, please allow additional time.

We offer complimentary standard shipping on Australian orders over $100. For orders under $100, a flat shipping rate of $10 applies.

At this time, Haléau ships within Australia only. We’re working on expanding internationally — sign up to our newsletter to be the first to know.

Due to hygiene reasons, we are unable to accept returns on opened or used products. We encourage you to review product details carefully before purchasing.

In the unlikely event your order arrives damaged or faulty, please email hello@haleaubeauty.com